Shipping policy

Kasumi Japan – Shipping Policy

Shipping to the United States & Canada

  • 🚚 Free Shipping: All orders qualify for free shipping.
  • Express Shipping: Available for $75 USD.
  • 📦 Shipping Method: Orders are shipped via FedEx or UPS directly from our warehouse in Japan. Secure, insured, and trackable.
  • 📅 Delivery Time: Orders ship Monday to Friday, typically arriving within 8–12 business days.

🌐 International Shipping

  • 🚚 Free Shipping: All orders qualify for free shipping.
  • Express Shipping: Available for $75 USD.
  • 📦 Shipping Method: Orders are shipped via FedEx or UPS. Secure, insured, and trackable.
  • 📅 Delivery Time: Orders generally arrive within 10–14 business days.

📍 Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking link to monitor your shipment’s progress.

📌 Customs & Import Duties for International Orders

  • Your order may be subject to VAT, import duties, or taxes, applied upon arrival.
  • Kasumi Japan ships all orders DDU ("Duties and Taxes Unpaid"); we do not collect these fees at checkout.
  • We cannot estimate potential charges. Customers are responsible for duties required for customs clearance.
  • For details, please contact your local customs office.

For shipping-related inquiries, please contact our support team.