Shipping policy

Here’s a refined version of your shipping policy for Kasumi Japan with a professional and clear tone:

Shipping to the United States & Canada

  • Free Shipping: Orders over $75 USD qualify for free shipping.
  • Shipping Method: Orders are shipped via FedEx OR UPS directly from our Japan warehouse. This is a secure, insured, and trackable shipping method.
  • Delivery Time: Orders ship Monday to Friday and typically arrive within 8 to 12 business days from the shipment date.

International Shipping

  • We ship to over 150 countries worldwide.
  • Free Shipping: Orders over $75 USD qualify for free shipping.
  • Shipping Method: Orders are shipped via FedEx OR UPS for a secure, insured, and trackable delivery.
  • Delivery Time: Orders generally arrive within 10 to 14 business days from the shipment date.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking link to monitor your shipment’s progress.

Customs & Import Duties for International Orders

  • Your order may be subject to VAT, import duties, or taxes, which are applied upon arrival in your country.
  • Kasumi Japan ships all orders DDU ("Duties and Taxes Unpaid"), meaning we do not collect VAT, duties, or other taxes at checkout.
  • We cannot estimate potential additional charges, and customers are responsible for paying any required duties for customs clearance.
  • For more details on customs policies and potential charges, please contact your local customs office.

For any shipping-related inquiries, feel free to contact our support team.