Contact information

Have questions about a product or an existing order? We’re here to help!

🔗 Help Center: Visit our Help Center
For quick answers or to submit a support ticket, please use our Help Center. You can easily track responses and access useful articles.

📞 Phone: +1 (409) 797-6684
For urgent matters, phone support is available Monday–Friday, 9 AM–5 PM (CST).

We strive to respond to all inquiries within 24 hours on weekdays.

Placing an Order

Place orders anytime—24/7—on kasumijapan.com using our secure, encrypted checkout.

Locations:

Japan Office:

1645 Kasumiku Kasumi
Kami, Hyogo 669-6544
JAPAN

USA Office:

4th Floor, Adolphus Tower
1412 Main St
Dallas, TX 75202
USA