Contact information
Have questions about a product or an existing order? We’re here to help!
🔗 Help Center: Visit our Help Center
For quick answers or to submit a support ticket, please use our Help Center. You can easily track responses and access useful articles.
📞 Phone: +1 (409) 797-6684
For urgent matters, phone support is available Monday–Friday, 9 AM–5 PM (CST).
We strive to respond to all inquiries within 24 hours on weekdays.
Placing an Order
Place orders anytime—24/7—on kasumijapan.com using our secure, encrypted checkout.
Locations:
Japan Office:
1645 Kasumiku Kasumi
Kami, Hyogo 669-6544
JAPAN
USA Office:
4th Floor, Adolphus Tower
1412 Main St
Dallas, TX 75202
USA
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":92870279483,"merchantName":"Kasumi Japan","personalized":true}},{"supports_subs":false,"supports_def_opts":false,"name":"amazon_pay","wallet_params":{"checkoutLanguage":"en_US","ledgerCurrency":"USD","placement":"Cart","sandbox":false,"merchantId":"A2YAWQIMXDDTD8","productType":"PayAndShip","design":"C0002"}},{"supports_subs":true,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":92870279483,"countryCode":"US","merchantName":"Kasumi Japan","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":false,"requiresBillingAgreement":false,"gatewayType":"MANAGED","merchantId":"8LW9BA3URA6TU","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=USD\u0026locale=en_US\u0026client-id=AbasDhzlU0HbpiStJiN1KRJ_cNJJ7xYBip7JJoMO0GQpLi8ePNgdbLXkC7_KMeyTg8tnAKW4WKrh9qmf\u0026merchant-id=8LW9BA3URA6TU\u0026intent=authorize","serviceableCountryCodes":["AD","AE","AF","AG","AI","AL","AM","AR","AT","AU","AW","AX","AZ","BA","BB","BD","BE","BG","BH","BL","BM","BN","BO","BQ","BR","BS","BT","BY","BZ","CA","CC","CH","CK","CL","CN","CO","CR","CW","CX","CY","CZ","DE","DK","DM","DO","EC","EE","ES","FI","FJ","FK","FO","FR","GB","GD","GE","GF","GG","GI","GL","GP","GR","GS","GT","GY","HK","HN","HR","HT","HU","ID","IE","IL","IM","IN","IQ","IS","IT","JE","JM","JO","JP","KG","KH","KI","KN","KR","KW","KY","KZ","LA","LB","LC","LI","LK","LT","LU","LV","MC","MD","ME","MF","MK","MM","MN","MO","MQ","MS","MT","MV","MX","MY","NC","NF","NI","NL","NO","NP","NR","NU","NZ","OM","PA","PE","PF","PG","PH","PK","PL","PM","PN","PS","PT","PY","QA","RO","RS","RU","SA","SB","SE","SG","SI","SJ","SK","SM","SR","SV","SX","TC","TH","TJ","TK","TL","TM","TO","TR","TT","TV","TW","UA","UM","US","UY","UZ","VA","VC","VE","VG","VN","VU","WF","WS","XK","YE"]}}]" access-token="6865d047ead2b260dfd6648b03f5fa7a" buyer-country="US" buyer-locale="en" buyer-currency="USD" shop-id="92870279483" cart-id="c92c321f6d6e410537382d5ae23553f4" enabled-flags="["a1d1f9a1"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> </div>