Contact information

Have questions about a product or an existing order?
We’re happy to assist you!

📧 Email: support@kasumijapan.com
📞 Phone:  +1 (409) 797-6684

Please note that some of our customer service and shipping operations are managed from our Japan office, so phone availability may vary. We strive to respond to emails and calls within 24 hours, Monday–Friday. If you’d like a callback, please leave a detailed message so we can address your inquiry effectively.

Placing an Order

You can place an order anytime—24/7—at kasumijapan.com using our secure, encrypted checkout system.

LOCATIONS

JAPAN:

1645 Kasumiku Kasumi
Kami, Hyogo 669-6544
JAPAN

USA: 

4th Floor, Adolphus Tower
1412 Main St
Dallas, TX 75202
USA